UPDATE: This webinar is now complete and you can view the video here: Create a Remarkable Customer Experience Free Webinar
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I’m pleased to announce the next event in my free webinar series: How to Create a Remarkable Customer Experience

Date: Wednesday, June 23rd
Time: 12 Noon – 12:55 PM Central Daylight Time (UTC/GMT -5 hours)

During this webinar you will learn how to create a remarkable experience that inspires customer loyalty and sparks word of mouth. You will also be given a free tool, called The Customer Experience Map. You will learn how to use this tool to create an experience that customers have to talk about, and come back for again and again.

We will also have a special bonus segment on website experience design with Cam Beck, Experience Planner at Click Here

Webinar Agenda

1. Deliver an Experience that Delivers the Brand
2. The Key to Remarkable Experiences
3. Framing the Experience to Create Unexpectedness
4. Mapping Out the Customers’ Experience
5. How to Create Memorable Magic Spots
6. Executing the Experience
7. Where does service come in?
8. Designing an Experience for Your Website (Featuring Cam Beck, Experience Designer at Click Here)
9. Q & A

Register Now (limted to 100 Registrants)
If you don’t see the registration box below click here: Free Customer Experience Webinar

See a recording of our free Branding webinar from earlier this year: BRANDING U: Revive, Refresh, Revitalize Your Brand